An AI chatbot is a small chat window on your website that answers visitors' questions in plain language, any time of day. A few years ago this was only affordable for large companies. Today, a well-built chatbot can be added to a small business website at a modest cost — and it can save hours of repetitive messages every week.
It answers the questions you get every day
Prices, opening hours, location, services, how to book, what to bring — most customer questions are the same handful, asked over and over. A chatbot trained on your business information answers them instantly and consistently, even when you're with a client or closed for the night.
It keeps visitors on your website
When a visitor can't find an answer quickly, they leave — often to a competitor. A chatbot gives them an answer in seconds and can guide them to the next step: the booking page, your price list or your WhatsApp number.
It works for every kind of business
- Salons and beauty businesses: prices, styles, hours and booking.
- Professional services: what you offer, documents needed, how to get started.
- Retail and food: products, delivery areas, specials and order process.
- Schools and training: courses, fees, registration dates and requirements.
What a chatbot shouldn't do
A good chatbot knows its limits. It should only answer from your business information, never make up prices or promises, and hand customers over to a real person — by phone, email or WhatsApp — for anything it can't handle. That's how we build ours.
What it costs to run
Modern AI chatbots are charged by usage, so a small business with a modest number of conversations typically pays very little each month. We set spending limits so there are no surprises, and the chatbot can fall back to ready-made answers if the AI service is ever unavailable.
Ready for a website that works for your business?
Tell us about your business — we'll recommend the right package and give you a full breakdown of the costs upfront.
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